Attrition generally refers to a gradual reduction in number or strength over time. The specific meaning can vary depending on the context:
Contents
1. In Business / HR:
Attrition is the reduction in the workforce when employees leave (resign, retire, etc.) and are not replaced.
- Example:
“The company experienced 10% attrition last year due to voluntary resignations.”
Types:
- Voluntary attrition: Employees choose to leave (e.g., for a new job).
- Involuntary attrition: Employees are let go or laid off.
- Retirement attrition: Employees leave due to age or retirement.
2. In Military or Conflict:
Attrition is the process of gradually weakening the enemy through sustained attacks or pressure.
- Example:
“It was a war of attrition with heavy losses on both sides.”
3. In Marketing or Customer Service:
Also known as customer churn, it refers to the loss of customers over time.
- Example:
“Subscription services track attrition to understand why users cancel.”
4. In General Use:
Any slow reduction or wearing away over time.
- Example:
“The rocks were shaped by the attrition of water over centuries.”
Let me know if you want examples or metrics on how to calculate attrition rates.